Veteran-owned · Mount Pleasant, SC
Telecom and Wireless Expense Management Services
We take over the day-to-day management of your corporate wireless accounts: auditing every bill, negotiating with carriers, and handling devices and support. Clients typically see 25-45% in annual savings, and their IT teams get hours back.
- Veteran-owned
- 24/7 personal support
- Replies within the hour
Proudly supporting
Discover the difference
A real person who knows your account, not a portal and a ticket queue
Many TEM vendors send the analysis offshore and leave you waiting days for an answer. WBM works as an extension of your IT department, with a dedicated account manager and replies within the hour.
Veteran-owned accountability
The ethics and standards instilled in the military apply to every client: accountability, punctuality, dependability, professionalism and integrity.
Customer service done right
24/7 personal representative assistance for immediate, efficient responses. Ethical and accountable service.
Savings that last
We assemble your plan into one cohesive, efficient program that cuts costs, eliminates time spent, and maintains full efficiency.
25-45%
Typical annual savings for WBM clients
24/7
Personal representative assistance
1 hour
Prompt replies by phone or email
Since 2010
Managing corporate wireless accounts
What we do
Wireless billing management solutions
One program that covers your corporate wireless accounts from the first bill review to the last retired device.
Wireless Bill Audit
We audit every line, plan and charge against how your team actually uses its devices, then fix overcharges, unused lines and missed promotions with the carrier.
Explore bill auditsExpense Management & BSR Reporting
Complete visibility into wireless spend, with clear monthly reports that include WBM’s Bill Summary Report (BSR).
Explore reportingDevice Lifecycle & Secure Recycling
Same-day ordering with every promotion applied, activations, ports, repairs and replacements, and secure recycling of retired devices.
Explore device managementCarrier Management & 24/7 Help Desk
Your dedicated liaison for carrier contracts, renewals, upgrades and disputes, plus 24/7 personal support for your users.
Explore carrier managementHow we help
How a WBM program works
A proactive approach to your monthly billing, run by people who answer the phone.
Audit
We review your current bills, plans and usage line by line.
Optimize
We remove waste, right-size plans and negotiate with your carriers.
Manage
We handle orders, ports, changes and user support day to day.
Report
You get clear monthly reporting, including the BSR, so savings stay visible.
Results
What our clients say
Monthly reporting is clear and understandable. Savings in the first month exceeded $74K. We are tracking close to $1M in annual savings. This is a 35% savings over the old TEM vendor.
Jeff MazzabufiSenior Project Manager, IT Innovation, Hubbell LightingSince engaging their services on my Verizon account, my monthly bill has been reduced by an average of 45%. WBM had definitely made our IT team shine through better servicing of mobile devices and users as well as significantly impacting our bottom line. It’s a win-win situation.
FAQ
Frequently asked questions
What is telecom expense management?
Telecom expense management (TEM) is the ongoing work of auditing, optimizing and managing what a company spends on telecom and wireless services. WBM focuses on corporate wireless accounts: bills, plans, devices, carrier relationships and user support, so your team does not have to.
How much can my company save?
Every account is different, but WBM clients typically see 25-45% in annual savings, plus hours of IT time freed up for other projects. We start by reviewing your current bills to show where the savings are.
What happens when an employee has a problem with a phone?
Your team contacts WBM directly. Our 24/7 personal representatives troubleshoot device and account issues, handle carrier escalations, and process additions, terminations and upgrades, so your help desk does not have to.
Who does WBM work with?
Companies across construction, manufacturing, hospitality, insurance, distribution and more, including Hubbell, Charleston Place, Harper Construction and Wonderlic. Each program is customized to the client.
Get in touch
Start saving on corporate wireless
Tell us about your wireless accounts and one of our experts will get back to you promptly. Prefer to talk? Call any time.
- Call(843) 754-9955
- OfficeMount Pleasant, SC
- Support24/7 personal representative assistance
Loading the form… or call (843) 754-9955.